We confirm what's possible before you pay—so you avoid surprises with missing records, wrong municipalities, or incorrect document requests. Actacerta's pre-check is designed to protect you from wasted time, unnecessary costs, and failed submissions.
Overview
Many document requests fail because:
Instead of discovering these issues after you've paid or waited weeks, we identify them upfront.
Our pre-check and guidance process may include:
This step is informational and preventive, not a commitment to issuance.
Issuing authorities always retain final decision-making power. Our role is to ensure your request is prepared correctly.
Pre-check and guidance are particularly valuable when:
This service is designed to prevent trial-and-error submissions.
No documents are required at this stage.
Based on registry practices and the information provided.
We explain what can proceed, what may require review, or what may not be possible.
Yes. We use it to ensure accuracy and avoid unnecessary submissions.
The pre-check is part of our standard process and helps ensure you're requesting the correct service.
We'll explain why and, where possible, suggest alternatives. Our refund policy applies transparently if you choose not to proceed.
Yes. In some cases, requests can proceed with additional verification, which we'll clearly explain.
Our goal is to reduce uncertainty, not sell blind submissions.
If you're unsure whether a document can be obtained—or which registry or format is required—start with our pre-check & guidance step. It takes less than a minute and helps ensure everything that follows is done right.