Bosnian Citizenship, Birth, Marriage & Death Certificates — Handled for You

Actacerta requests and retrieves official certificates from civil registry offices in Bosnia and Herzegovina on your behalf. We handle all coordination with local authorities, paperwork, and delivery, so you don't need to travel or navigate the bureaucratic process yourself.

Actacerta is designed for citizens of Bosnia and Herzegovina living abroad—particularly those in the EU, USA, Canada, and Australia—who need official documents for immigration, citizenship applications, consular procedures, or legal matters.

No. The entire process is handled remotely. You submit your request online, and we coordinate with the relevant registry offices in Bosnia and Herzegovina. Your documents are delivered to your address abroad.

We retrieve citizenship certificates, birth certificates, marriage certificates, death certificates, and registry extracts. We can also request international extracts when required for use abroad.

Yes. All documents are obtained directly from the official civil registry offices (matični ured) in Bosnia and Herzegovina and are legally valid for all purposes, including consular procedures, immigration applications, and legal proceedings.

International extracts are multilingual versions of civil registry documents designed for use in foreign countries. They include translations into multiple languages and are commonly required by consulates, immigration authorities, and foreign government offices.

Pre-Check & Guidance is an optional service where we verify that your document exists in the correct registry before you pay for full processing. This helps avoid situations where a request cannot be completed due to missing records, incorrect municipality information, or mismatched data.

Standard processing typically takes 10-15 business days from the time the registry office receives the request. Delivery time depends on your location and chosen shipping method.

Yes. Express processing prioritizes your request for faster turnaround, though exact timelines depend on the specific registry office and document type. Express service is available as an add-on during checkout.

We offer secure tracked delivery to the EU, USA, Canada, Australia, and worldwide. Delivery options and estimated times vary by region and are available during checkout.

You will need to provide details about the document you are requesting, including the full name as it appears in the registry, date and place of birth or event, and the municipality or registry office where the record is held. Additional details may be required depending on the document type.

If a document cannot be located, we will notify you immediately and provide guidance on next steps, which may include verifying information or checking alternate registry locations. If the Pre-Check & Guidance service was used, this situation is identified before full processing begins.

Refund policies depend on the stage at which a request cannot be completed. If a document is confirmed unavailable after submission, administrative fees may apply. Using the Pre-Check & Guidance service reduces this risk by confirming availability before payment.

All personal information is handled securely and in accordance with data protection regulations. Your data is used solely for the purpose of processing your document request and is not shared with third parties except as necessary to fulfill your order (e.g., with the relevant registry office in Bosnia and Herzegovina).

Yes. Documents obtained through Actacerta are official registry documents and can be used for consular registration, passport applications, citizenship procedures, visa applications, and immigration processes. International extracts are recommended when submitting documents to foreign authorities.

Click "Start your request" to begin. You will be guided through a step-by-step process to specify the document you need and provide the necessary information. No payment is required to start, and you can review all details before confirming your order.